Each piece is thoughtfully designed and handmade in Los Angeles in small batches. We focus on careful craftsmanship, intentional design, and attention to detail in every step of the process.
Are your materials sustainably sourced?
Yes. We prioritize responsibly and locally sourced materials whenever possible, working with trusted suppliers who share our values around quality and care for the environment.
Will my jewelry look exactly like the photos?
Because each piece is handmade, subtle variations may occur. These small differences are part of what makes every piece special and uniquely yours.
Care & Wear
How should I care for my jewelry?
Store your jewelry in a soft pouch or jewelry box when not in use, avoid contact with water, perfume, and lotions, and remove pieces before sleeping or exercising.
Is your jewelry suitable for sensitive skin?
We use carefully selected materials and work to avoid common irritants. If you have specific sensitivities, we recommend reviewing the materials listed on each product page or reaching out with questions.
Orders & Shipping
How long will my order take to ship?
Orders are typically processed within 3 to 5 business days. Because many pieces are handmade, processing times may vary slightly. Tracking information will be sent once your order ships.
Do you ship internationally?
At this time, Vintage Heaven ships within the United States only. We hope to offer international shipping in the future.
Returns & Exchanges
What is your return policy?
We accept returns and exchanges on unworn items within 14 days of delivery. Items must be returned in their original condition and packaging. Custom or made-to-order pieces are final sale.
How do I start a return or exchange?
Please visit our Contact page or reach out directly with your order number, and we will guide you through the next steps.
thank you for being here ♡
A little love note, now and then: new pieces, market dates, and moments from Vintage Heaven xoxo
